Portland Biohazard Cleanup Service 

Many thanks to PDX Hoarding / Bio-One for their assistance in cleaning up my father’s home this December. From the initial email introduction and phone call, my concerns were put at ease, as this was all new to me. Phill was very calming on the phone, as he knew this was a difficult call that I just made. He assured me that his team was compassionate and professional, as they too had gone through this same ordeal with his own family. Knowing that he comes from a place of empathy was exactly what I needed to hear! Due to COVID-19 restrictions and social distancing guidelines, I provided a typed summary and pictures documenting the issues at hand. From there we scheduled an in-person meeting at the home, for a proper walk-through. He and his wife met me at my father’s house. They were professional, masked up, clipboard in hand and booties on the feet. Upon entering the house, they didn’t break stride due to the smell and overall disarray…they took it all in and that helped me with my internal angst. They asked numerous questions and provided varying solutions. I truly felt at ease with them and knew they had my father’s best interests in mind. Their almost 20 years of experience helped guide me through the process, even pointing out underlying issues I hadn’t even considered. Again, this was very comforting and reinforced their expertise and professionalism. As we moved forward with the cleaning job, they provided an estimate in a timely manner, had quick scheduling opportunities and were able to complete the job in less than eight hours! The cleaning team was friendly, professional and organized. They brought questions and suggestions to us, so we could quickly make calculated decisions. That said, I do recommend for the homeowner or caregiver to have a temporary ‘home base’, just outside of the home. The team moved quickly and everything was being shuffled around, so sitting at the dining table, waiting to answer questions is not the best location. Since the house is temporarily out of commission for making lunch, plan ahead and pack something or consider delivery. All trash items were staged in the driveway and items to be sorted at a later date were in the garage. When my father returned to his house, from the outside, you couldn’t tell that anyone had been there! Upon entering the home, we were greeted with clean hallways and fresh smells. It didn’t smell of vanilla, but more importantly it didn’t smell of industrial cleaning solutions. Whew! We cannot thank PDX Hoarding / Bio-One for their care, attention to detail, professionalism and empathy. They made this difficult task, easier than expected. The total bill was commensurate with the level of service provided and I was grateful for everything. In conclusion, my father was back in his home that evening and he’s in great spirits and pleased with everyone’s efforts. The house is ready to welcome family and friends for the holidays! Thank you Phill and Angela! Regards, Sean & Erin O.

We had someone leave us a biological gift overnight at the front door of my office. These guys were great to work with and had a crew onsite asap. I hope to not go through the same experience again, but if it happens I will immediately call these guys again.

I contacted Bio-One to assess cleaning and decontaminating the attic and basement of my home from years of undetected rodent infestation. And when I say cleaned out, I mean they removed and disposed of all debris, insulation, and unwanted junk from these areas. He then sanitized both areas with a decontamination enzyme, cleaning shelves/floors/attic beams, even the basement crawlspace. Phil the owner did the work himself, and was a pleasure to work with. All I had to do was mark the items in the basement I wanted to keep, and he took care of the rest, saving me from conducting hazardous cleaning work. Phil was very professional and respectful of both me and my home, and understanding, and he worked very fast (took less than 2 days total). Unlike another company I contacted to do the same work, Bio-One used an effective combination of decontamination/deodorizing products (not just something to mask the odor) as well as and enzyme product to further clean/decontaminate the beams and floors. On top of all that, they removed all the random boxes and junk from my basement whether it was contaminated or not (bonus), and cleaned everything that was to be left behind! Phil and his assistant took steps to ensure there was no mess left behind on the way to/from the attic and basement, and wore industrial PPE gear themselves during the whole process, a mark of true professionals (trust me, you don't want someone cleaning out rodent mess without properly protecting your home as well as themselves, not doing so indicates they don't know what they are doing). I would highly recommend Bio-One if you find unwelcome critters have invaded your home, I only regret I did not call Bio-One sooner. Thank you for helping me reclaim my home, Phil!

The Bio-One team did an amazing job and completely transformed my apartment in just a few hours! I was in awe. They were thoughtful and thorough and worked well together in a small space with a lot of stuff. They were able to tackle tasks without needing direction and always asked questions when they weren't sure. I highly recommend them.

I don't often write reviews but Angela, Phil and their team at Bio-One need to be called out for being an amazing, responsive, caring company. A week before Christmas there was an emergency situation that I was made aware of. A situation that needed to be urgently addressed. I live in Boston and the cleanup that needed to be done was in Portland, Oregon. I called Bio-One first on a weekend. This was a hoarding and bio-hazard clean-up. Amazingly, with only 1 days notice they made time for my situation immediately. I flew in to Portland on the Monday night and they were at the location to greet me Tuesday morning. They were on-time, kept to the pricing quotes, were compassionate and thoughtful about what to dispose of and what to keep. They sent pictures and helped me through processing what was happening. I can't say enough good words about this company and the owners. Thank you.

Bio-One did a deep clean and rodent extraction of our storage facility. They were great! Everything was removed, sanitized, re-arranged and returned to the storage unit. The staff were friendly, set on their jobs, and very helpful. I would recommend to others.

Angie and Phill are kind, compassionate and professional. They have helped two of my clients. Both were so afraid to reach out for help, due to feeling ashamed of their situation. Phill and Angie treated them with respect and dignity. One situation was urgent and they were able to come out the same day to remediate 10 years' worth of damage. Both clients were so relieved and grateful for Angie and Phill's help! Past the final roadblock, my clients were able to put their homes on the market.

Angela Kirton is a delight to work with. She is responsive, compassionate, responsible and a true expert in her field of complex clean up projects. Privacy was promised and carried out by her and her team. She stayed in contact from start to finish, giving assurance that the job would be completed on time, with thoroughness. I would highly recommend this company.

Angela and her crew assisted today with an extreme clutter/deep clean scenario. I wish that I had contacted them months (hell, years) ago. Throughout the process -- from initially contacting them, to having an on-site appraisal/estimate, to actually carrying out the job quickly, and ahead of schedule -- they were incredibly responsive, prompt, non-judgmental, and compassionate. When they inadvertently (not their fault; faulty communication) tossed some needed bedding, they hightailed it to Target and replaced the items (including a weighted blanket that couldn't have been cheap) at their expense. They were incredible throughout the entire process; I can't sing their praises highly enough. This is the first Yelp review I've ever written (longtime lurker, first time reviewer). That's how impressed I am. They've truly given me a fresh start.

Bio-One PDX was there for us during the worst week of our lives. They provided compassionate, efficient, and professional crime scene clean-up. Phone communication regarding scheduling and services was excellent. They were able to work directly with property management for access in order to make things easier for us during this difficult time. The cost was very reasonable as well.