Rochester Biohazard Cleanup Service 

We engaged Bio-One to clean a relative's home because she needed to move into a nursing home. They did a top-notch job and got the property ready to go on the market. Great communication and thorough work, including identifying and saving important documents and memorabilia. This process is difficult and they handled it with empathy and compassion.

11/10 would recommend ! Kevin helped me find plumbing assistance even before he came over to clean up and sanitize my basement. He did a great job and he is genuinely interested in helping you out in a pinch. Thanks again !!!

Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!

Contacting BioOne was the best call I ever made in the midnight hour 🥹 Depression had me in a very dark place, and I know I needed help. I explained to Kevin I was struggling with cluttering and battling my arch nemesis the laundry. I was treated with such compassion, professionalism, and respect. While the tech was helping me sort through the decluttering process, every moment of progress was met with words of encouragement and positivity. At one point I broke down crying because I was finally in the present and I realized I had 6 months worth of laundry and I had no idea where to start. It’s one thing to have a company come in to service a client and leave them to continue the cycle of losing control. However, Kevin/ Bio One left me with a laundry sorting system so I can manage laundry to avoid falling back to the dark place I was. I plan on using them again in the future as I prepare for a future move.

Kevin and Amanda literally saved us. Firstly, I called Kevin in a frenzy after 6 PM on a weekday because we discovered mouse and rat feces all over our belongings in our rental. He listened to our concerns and was very pleasant to speak to from the start. He came to provide us with an initial overview within a couple working days. He was very kind and thorough and his inspection of the space that needed help. He He provided the estimate very quickly and he gave us time that we needed to go over everything in detail and answered any questions that we had. We scheduled with him and he was able to come so quickly with his colleague. The work was done incredibly meticulously and they finished ahead of schedule. They were incredibly conscientious of our needs and time, and always notified us of everything going on every step of the way. They truly went above and beyond. They helped us so much and we are incredibly grateful. We are almost sad that we are moving away from his region in case we ever needed him again because we would not hesitate to call Kevin if we needed future decontamination services. We highly recommend this service team and company. Do not look any further there literally incredible. We cannot thank you enough! A couple before and after photos provided. The last photo is how organized the room was at the end! Sparkling clean.

Bio-One of Rochester is an amazing company. My in-laws had someone watching their home while they were in Florida for the winter. Unfortunately, that person never checked the house and they came home to an infestation of mice which had infiltrated every single room in the house and made it unlivable. My wife called Kevin and he came right out and surveyed the situation. He came up with a plan, worked with the exterminator and then got to work cleaning. They cleaned every inch of the house, including taking every book off the shelves, every piece of clothing, bedding and even cleaned every drawer in the home. We can not say enough about the work Kevin and Bio-One of Rochester did, he literally gave my in-laws their home back, and in amazing condition. And to top it off Kevin and his team were extremely nice and easy to work with. We highly recommend Kevin and Bio-One of Rochester, you will be thrilled with their services.

My experience with Bio-One of Rochester is limited to my interactions with and observations of the company's owner, and I cannot express in this medium what a professional, thorough, and thoughtful person Kevin is. His attention to detail and being such a careful listener will help ease stress.

Kevin was incredible! Kevin answered my call straight away and made time to help my family the next morning. When he arrived, Kevin was non-judgmental in his assessment and clear about the next steps, timelines, and costs. He and his truck are without logos which maintains privacy. He was kind, supportive, and communicative throughout the day, making us confident in his services. I can't emphasize enough what a genuinely good human Kevin is and how much he helped our family. If you want to work with someone who is respectful, non-judgmental, diligent, fast, and very very hard working.... call Kevin now!

Amazing experience from start to finish. Very professional, on time, and the quality of work exceeded expectations. Highly recommend!

Kevin was AMAZING to work with! Extremely responsive and easy to get a hold of. He was able to get my job in quickly and was in and out in a day. He had Amanda helping him and they were both detail oriented and went above and beyond. Amanda even wiped down some shelving units in the basement for me. I had planned on doing this but never mentioned it to them. Great communication, great work, thoughtful people, and a joy to do business with. 10/10 would recommend.