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What's Next:

  • If this is an emergency, please call our office immediately for the quickest response possible 585-575-0793.
  • One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
  • A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
  • Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
  • Your satisfaction is important! We will schedule a walk-through at your convenience to make sure your goals are met.

You Can Count On

Compassion
Experience
Respect
decontamination and biohazard cleaning services reviews
Customer Review Rating
I had a great experience with Kevin for a recent basement cleaning. After my initial call, he was able to come out for an assessment and quote the very next day, which was impressive, especially since my service wasn't an emergency. He then scheduled the job for just over a week later. Kevin walked me through his process before starting (including talking about his cleaning agents), and then, after completing the work, he showed me the finished areas using a scope camera. Kevin worked hard throughout the day and provided clear communication which was appreciated. The price was all inclusive and there was no nickel and diming for all the work performed. I definitely recommend Bio-One's services
Kurt Button, Rochester, 07/2025
decontamination and biohazard cleaning services reviews
Customer Review Rating
If you find yourself in need of help in cleaning up a biohazard…you need someone you can trust to see you through that process. Kevin is that person. He is not only experienced, knowledgeable and competent…he is supportive and compassionate! He gets what you’re going through! I recommend him without hesitation!
Sandra Silliman, Rochester, 10/4/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Kevin and Amanda did an incredible cleaning job for us. Our house had accumulated years of rodent damage primarily in two rooms. The two of them fully removed the drop ceiling tiles and hardware, disposed of all of the soiled insulation, and fully sanitized EVERYTHING in both rooms efficiently and professionally. Kevin was an absolute gem to work with from start to finish and I highly recommend calling him for any and all of your deep cleaning needs!
Laura Wright, Rochester, 3/1/2025
decontamination and biohazard cleaning services reviews
Customer Review Rating
We engaged Bio-One to clean a relative's home because she needed to move into a nursing home. They did a top-notch job and got the property ready to go on the market. Great communication and thorough work, including identifying and saving important documents and memorabilia. This process is difficult and they handled it with empathy and compassion.
Amaris Elliott-Engel, Rochester, 2/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Kevin was AMAZING to work with! Extremely responsive and easy to get a hold of. He was able to get my job in quickly and was in and out in a day. He had Amanda helping him and they were both detail oriented and went above and beyond. Amanda even wiped down some shelving units in the basement for me. I had planned on doing this but never mentioned it to them. Great communication, great work, thoughtful people, and a joy to do business with. 10/10 would recommend.
Jaylea Marie, Rochester, 06/2025
decontamination and biohazard cleaning services reviews
Customer Review Rating
Kevin approaches every aspect of his life with kindness, compassion, empathy and after careful observation, a plan for how to leave the situation better than he found it. I cannot think of a better prepared person to handle complex, delicate situations than him.
Ann Blue, Ithaca, 11/2023
decontamination and biohazard cleaning services reviews
Customer Review Rating
I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in which they stripped out the drop ceiling I wanted removed, and cleaned and sanitized every (and I mean EVERY) inch of my basement from floor to ceiling. They even tidied up the storage bins and other items on the shelves to look immaculate. Decades of dust, cobwebs, rodent waste and nesting was completely cleansed from every corner—and best of all I didn’t have to see any of it on its way out! They are very discrete with removal and disposal. The team went above and beyond my expectations and I would highly recommend them to anyone! I don’t have to be afraid of my basement anymore.
Courtney E, Rochester, 6/5/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Due to the wonderful reviews I called Kevin when we were in dire need after an unexpected tragedy. He was fast engaging and professional all at the same time! He was a bright spot during a horrible ordeal! He cleaned up beyond our expectations!
Denise 101, Rochester, 10/4/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Kevin and his team helped me clean and organize my messy art studio. I highly recommend his services! Very professional and super helpful!
T K, Rochester, 1/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
11/10 would recommend ! Kevin helped me find plumbing assistance even before he came over to clean up and sanitize my basement. He did a great job and he is genuinely interested in helping you out in a pinch. Thanks again !!!
Amanda Reed, Rochester, 2/1/2025
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