ABOUT BIO-ONE
Help First. Business Second.
Bio-One cleans the unimaginable with heart, skill, and respect.
From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.
- Crime scenes
- Hoarding and clutter
- Biohazards and trauma
- Unattended deaths
For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.
Welcome to Bio-One
Compassion First. Cleanup Always.
We help people through life’s most challenging moments.
We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.
- 20+ years of trusted service
- Discreet, respectful, and professional
- Available 24/7 across the country
- "Help First, Business Second" is how we work
When you need someone you can trust, we’re here.
We Clean Tough Situations.
Who We Serve
Helping People, Families, and Communities
No matter who calls, we respond with care, respect, and expert support.
We work with:
- Homeowners
- Business owners
- Law enforcement & first responders
- Government and public health agencies
Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.
More Than Just a Cleanup Team
Why People Trust Bio-One
Real Help. Real Response. From People Who Truly Care.
When life feels heavy, we show up—fast, kind, and ready to get to work. We handle the most challenging parts with compassion and know-how so you can focus on what really matters. Here's what you can expect:
Fast Response
Trained Experts
Compassion First
Insurance Help
Local Support
HOW IT WORKS
It Starts With One Call
We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:
- You Call – We're here 24/7 to answer and respond fast.
- We Arrive – Local experts show up quickly and ready to help.
- We Assess – We walk through the space, explain what needs to be done, and answer your questions.
- We Clean – We carefully clean, disinfect, and remove any biohazards.
- We Make it Right — Our goal is to restore your space and peace of mind to normal.
We're by your side from the first call to the final walkthrough.
Here for You, Right Here in Your Community
Locally owned. Personally invested.
The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.
When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.
Marc Garber
Marc Garber, owner of Bio-One of Richmond, is a ninth-generation Virginian and father of three. Marc was born in Richmond and raised in Roanoke and Northern Virginia before returning to Richmond in 2002. Marc holds degrees from Radford University and George Mason University School of Law. With 20 years of experience working in healthcare, and 4 years of bio-hazard & hoarding experience, Marc is passionate about helping fellow Virginians in their time of need and contributing to the local community. He is an alumni of the Chesterfield Police Citizens Academy, and Hanover County Citizens Emergency Response Team (CERT). Marc & his team love finding lost treasures and returning them to clients, as well as compassionately helping people who are experiencing tragedy - we can't fix everything, but we can take at least care of at least one issue or two, assisting with piece of mind. Favorite charities include Children's Hospital of Richmond, CARITAS Richmond, and Richmond Habitat ReStore (part of Habitat for Humanity). We often donate items clients don't need.
Stronger Communities
Start with Compassion
More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.
Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.
- We support local efforts to promote safety and healing.
- We show up when people need real help.
- We give back however we can—because this work is personal.
No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.
Experts Who Care and Know What They’re Doing
Trained, certified, and ready for anything.
Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:
- Industry certifications
- Real-world experience
- A calm, compassionate approach
We know how to handle challenging situations safely, quickly, and with total care for the people involved.
Our Promise to You
We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.
At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.
- We’re discreet and respectful.
- We follow through on what we say.
- We treat your space like it’s our own.
No judgment. No shortcuts. Just honest help when you need it most.
How We Started and Why It Matters
Helping first. Always.
Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.
Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:
Help first. Business second. Make a real difference.
Our Vision
We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.
At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:
- Compassion for every client
- Expertise in every job
- Respect in every interaction
We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.
WORK WITH US
Ready When You
Need Us
Compassionate help is just a call away.
Need expert cleanup? We’re here 24/7—no judgment, no delays.
Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.
Call us anytime at 804-300-3892
We’re just one call away from helping you feel in control again. We’ll be there when it matters most.
Frequently asked questions
Help First. Business Second.
